Refund & Return Policy

We believe that a truly elevated experience extends beyond purchase—into aftercare, trust, and peace of mind.

30-Day Complimentary Returns

We offer a 30-day return window from the date of delivery. If for any reason your purchase does not meet your expectations, you may request a return within this period.

Return Eligibility

To be eligible for a return, items must meet the following conditions:

• Unused, unopened, and in original condition
• Returned in original packaging with all accessories included
• Request initiated within 30 days of delivery

For hygiene and quality assurance reasons, opened or used skincare products may not be eligible for return unless defective.

Return Process

To initiate a return, please contact our customer care team. Once your request is approved, you will receive detailed return instructions.

After the returned item is received and inspected, you will be notified regarding the approval of your refund.

Refund Timeline

Approved refunds will be processed to your original payment method within 5–10 business days, depending on your financial institution.

Our Commitment

We handle every case with care and fairness, ensuring that your experience remains consistent with the values of trust, discretion, and service excellence.